eSOPs are a powerful tool for specifying and auditing all the steps involved in a particular procedure. Optimised for tablet use, eSOPs allow operators to capture photos, scan barcodes, access equipment data and perform calculations.
Once an administrator has defined at least one eSOP and it has been approved for use, users can follow an eSOP by clicking "Start SOP" from the Tasks & eSOPs page and assigning it to themselves. In this example we are selecting a Cryopreservation SOP.
This is how an eSOP looks to an operator. The first row is highlighted and the later rows are subdued. The first column shows an action that needs to be pressed to complete the task. The 'Tick' is for simple tasks that just require confirmation that they have been performed. Other tasks involve scanning QR codes, taking photographs, entering data and so on.
The second column contains the details of the task. This may include formatted text, pictures and calculations to make the instructions clearer.
The final column is the status of the task. In this example no tasks have been completed yet.
Here is the same eSOP with the first task complete. Notice that the user who completed the task is recorded together with the date and time.
If an operator can't complete a task for some reason, it is possible to skip a task by entering a deviation note. In the example below, the operator can't find an asset tag on the equipment to scan and so they have ticked 'Unable to complete task' and explained why. Note that if it's appropriate photos can also be captured using the tablet's camera to help illustrate the problem.
It is also possible to return to the previous step after it has been completed by clicking the undo icon in the task above the current one and providing an explanation for the change as shown below. In this way task ordering is controlled, but there is still flexibility to cope with unexpected problems while documenting all deviations completely.