Once Asymptote has confirmed that a firmware update is available for your device, complete the following steps to apply the update.
- Set up the internet connection to the thawer. The instructions for how to do this can be found here.
- Power on and ensure that you have a working internet connection. This can be done by viewing the equipment list on your my.Cryochain website and inspecting the "Last Seen" field.
- Press and Hold the O button to enter the admin menu. Then find the menu item marked "Network" with the up and down arrows. Select this by tapping the O button.
- Scroll through the Network menu until you see the option "Update". Select this by tapping the O button.
Wait while the unit checks for, then downloads the update. It will display "Updating..." while it is downloading. This step can take quite some time depending on the network connection (allow at least 10 minutes). The unit will automatically reboot when the update has been downloaded, and remain with a black screen for a further 5 minutes or so while it applies the update.